东航英语面试问题

文学乐 人气:8.39K

通过面试可以初步判断应聘者是否可以融入自己的团队。小编整理的东航英语面试问题,希望大家喜欢!

东航英语面试问题

1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself

能用英语自我介绍吗?

2、Why did you leave (are you leaving) your job?

为什么你要离职?

3、What is your career plan in next 5 years?

您对自己未来五年内的职业生涯计划是什么?

4、What kind of value/contribution will you bring in if you join our hotel?

如果我酒店雇用你,你觉得可以为酒店带来什么样的'贡献?

5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?

描述一下你曾经遇到过的一个很不满的客人,你是如何解决的?并且说说你从中学到了什么?

6、How do you handle negative feedback from customers?

你是如何处理客户的负面反馈/投诉的?

7、How do you understand the “service consciousness” in service industry?

您如何理解服务行业的“服务意识”?

8、What kind of people/manager do you like to work with?

你喜欢和什么样的人/经理一起工作?